CONTACT INFORMATION

Have Questions? Need Help?

Please contact us at [email protected] or 216-898-3452 to complete any changes to your benefits that are not related to your initial or annual enrollment.

Benefit	Carrier	Phone Number	Website
Medical	Aetna Inc	1-800-238-6716 Mail Order Rx: 1-888-792-3862	www.aetna.com
Dental PPO	Delta Dental	1-800-524-0149	www.deltadentaloh.com
Vision	United Healthcare	Customer Service: 1-800-638-3120 Provider Locator: 1-800-839-3242	www.myuhcvision.com
Life and AD&D	Lincoln Financial	1-888-787-2129	www.mylincolnportal.com Company Code: OATEY
Short Term Disability (STD)	Lincoln Financial	Claim Intake: 1-800-713-7384 Claims Questions: 1-800-210-0268	www.mylincolnportal.com Company Code: OATEY
Long Term Disability (LTD)	Lincoln Financial	1-800-210-0268	www.mylincolnportal.com Company Code: OATEY
Voluntary Life	Lincoln Financial	1-888-787-2129	www.mylincolnportal.com Company Code: OATEY
Employee Assistance Program (EAP)	SupportLinc	1-888-881-5462	www.supportlinc.com Username: oatey
Flexible Spending Account	Payflex	1-888-678-8242	www.PayflexDirect.com
Health Savings Account	Fidelity Investments	1-800-544-3716	www.fidelity.com/FidelityHSA
Telemedicine	Teladoc	1-855-Teladoc (835-2362)	www.teladoc.com/myaetna
Voluntary Critical Illness, Accident Insurance and Hospital Indemnity	UNUM	1-800-635-5597	www.unum.com
Legal Plans	ARAG	1-800-247-4184	www.araglegal.com/myinfo Access Code: 10782oc
Pet Insurance	Nationwide	1-877-738-7874	www.petsnationwide.com
401(k) Retirement Savings Plan	Fidelity	1-800-835-5095	www.401k.com