TELEMEDICINE
Resources
What is the cost to use Teladoc?
Everyday Care: There is a copay up to $49 per visit for associates and dependents to access this service. You can talk to a licensed doctor for non-emergency conditions 24/7. (Examples: Flu, Sinus Infections, Sore throats, and more.)
You can also request a consult for Mental Health Care and Dermatology needs for a small copay.
How frequently can I call Teladoc?
You can contact Teladoc up to 3 times within 90 days for the same medical condition. On the fourth inquiry for the same condition, you will be re-directed to your Primary Care Physician to determine if you have a chronic condition that needs additional treatment. You can contact Teladoc up to a maximum of 10 times within a one-year period per covered individual.
Teladoc is the second and largest provider of telehealth medical consultations in the United States, giving you 24/7/365 access to quality and affordable medical care through phone and video consults (where available).
Does Teladoc replace my doctor?
Teladoc does not replace your primary care physician. Teladoc should be used when you need immediate care for non-emergent medical issues. It is an affordable, convenient alternative to urgent care and ER visits.
How do I set up my Teladoc account?
Setting up your account is a quick and easy process online. Visit the Teladoc website (www.teladoc.com) and click “Set Up Account”. To request a consult with a doctor, log into your account and click “Request a Consult”. You can also call Teladoc to request a consult by phone (1-800-Teladoc).
Can Teladoc doctors write a prescription?
Yes, Teladoc doctors can prescribe short-term medications for a wide range of conditions when medically appropriate. Teladoc doctors do NOT prescribe substances controlled by the DEA, non-therapeutic and/or certain other drugs, which may be harmful because of potential abuse.
Who are Teladoc doctors?
Teladoc doctors are U.S. board certified in Internal Medicine, Family Practice or Pediatrics. They average 15 years of experience, are licensed in your state, and incorporate Teladoc into their day-to-day practice to provide people with convenient access to quality medical care.
